Remote Customer service Jobs β€’ Account Management

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Customer Success Manager

Healthie βš•οΈπŸ₯🩺
$95,000–$125,000
USD/year

As a Customer Success Manager, you’ll be the strategic partner and trusted advisor to digital health companies scaling care delivery using Healthie. You’ll own post-implementation success across a portfolio of enterprise customers, ensuring long-term adoption, satisfaction, renewals, and growth. This role is perfect for someone who thrives at the intersection of healthcare operations, SaaS technology, and relationship management.

Associate Customer Success Manager

Virta Health βš•οΈβš•οΈβš•οΈ
$76,261–$89,719
USD/year

Be at the center of Virta’s mission, working directly with clients and other members of the team to manage, grow, and expand Virta’s rapidly growing commercial book of business. Contribute to project management, client communications and reporting, presentation content creation, and process optimization. Contribute directly to company growth in a fast-paced, mission-driven environment.

Customer Experience Manager

Wiz β˜οΈπŸ›‘οΈπŸ§™

Engage with strategic customers to deliver business value and help drive revenue growth. You will steer high-tech, cloud-based enterprise software enterprises through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. Act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.

Vice President of Client Success

Summer β˜€οΈπŸŽ’πŸŽ“
US Unlimited PTO

As VP of Client Success, you will build and lead our growing Client Success team while driving measurable outcomes in client satisfaction, retention, and expansion. The role involves setting the plan, coaching and scaling the team, and personally managing top enterprise relationships, as well as collaborating with Product, Sales, Marketing, and Data teams to optimize the client experience.

Customer Success Manager

Limble βš™οΈπŸ› οΈπŸ”§
$85,000–$125,000
USD/year
Unlimited PTO

The Customer Success Manager will be responsible for delivering value and driving adoption across Limble's customer base, acting as a product specialist to manage customer engagements. This role involves leading new customer onboarding, driving improvements to the onboarding process, setting strategic direction for customer's use of Limble CMMS, providing training and documentation, and identifying opportunities and risks within customer organizations.

Startup Customer Success Manager

Ashby βœ¨πŸ’πŸš€
US Canada EMEA Unlimited PTO 12w maternity 12w paternity

The Startup Customer Success Manager role at Ashby involves programmatically serving early-stage customers, creating onboarding materials, and assisting via email and customer calls. You'll own a book of customers as their main point of contact, manage projects, and help customers solve complex challenges. The position requires at least 2 years of experience in a similar role.

Customer Success Representative

Cornerstone Building Brands 🧱🏒✨

As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. You will serve direct customers, resolve issues, monitor orders, and provide accurate information regarding pricing and product updates. Collaboration with sales and operations teams is essential for a premier customer experience.

Mid-Market Customer Success Manager

Aiwyn πŸš€πŸ’‘πŸ€
US Unlimited PTO

The Mid-Market CSM will play a key role in driving customer retention across our scaled book of business by building strong relationships with senior and C-level executives. The role owns strategically managing a book of business, including project kick-offs, after launch reviews, quarterly check-ins and executive business reviews, partnering with customers to establish and achieve a success plan that leads to business outcomes.

Customer Success Strategist

Morning Consult πŸ“ŠπŸ“ˆπŸ€”
$72,100–$113,400
USD/year

As a Customer Success Strategist at Morning Consult, you will be a key partner to a diverse portfolio of clients, ensuring they achieve meaningful outcomes through our syndicated data products and platform. You’ll blend consultative relationship management with product expertise, proactively guiding clients to maximize value and drive business impact. You will manage a portfolio of accounts, develop tailored engagement strategies, and serve as a trusted advisor.

Client Success Manager - SMB

Slang.ai πŸ€–πŸ—£οΈπŸ’
$0–$1
USD/year

As a Client Success Manager at Slang you’ll manage a high-volume portfolio of single-location restaurants, supporting them from onboarding through renewal. You’ll be responsible for launching new accounts, driving adoption, providing ongoing guidance, and ensuring customers see long-term success with Slang. This role is ideal for someone who is scrappy, service-minded, and eager to grow.